In the past, your resale form has always been something you need to fill out on your own and send to us. However, now we have a brand new method of having you fill out an integrated resale PDF form. Please take a few minutes to go through this process so we are able to make sure this form is added to every order. This will result in a smoother auction process for you.
Note: If you are seeing this message on an existing order, payment is still due within two business days of winning the auction. Please pay the auction after you have updated the document, even if it is still in an “incomplete” or “in review” status.
Do not resend us a copy of your resale document, sales tax permit, business license, or otherwise. The form must be completed via our tool.
Once you submit your resale form using this new interactive tool, please give our team several business days to review the form in order to mark it as “complete.” If corrections are needed, we’ll be reaching out, and you can make the corrections simply by going to your business profile.
Please review the below screenshots.
As mentioned previously, even if this shows up on an order, please pay it! You can access the document in need of updating by clicking the “update your tax exemption” hyperlink or by going to your account dropdown and clicking the business profile.
Both options bring you to this page.
Click the “pencil” icon.
As the image says, each address in each state will need its valid resale document. Please do not get your EIN and sales tax number mixed up. The EIN will be on documentation issued by the IRS, and is used for identification purposes. Your sales tax number (or state equivalent) will be issued by your state, and is used for the purpose of collecting sales tax when your business sells its product to the end consumer. If you do not know if you have a sales tax number or what it is, please call your state’s department of Revenue.
Remember, this is a resale document confirming that your are exempt from paying sales tax on Rack37 at the time of purchase because it will be collected when you resell that same product to your own buyers.
Once you click “Submit” it’s time to sign and verify:
Sign, provide your title, check, and click “submit.” You will be brought to your business profile page.
Don’t worry if it says “in review.” A Rack37 agent will check your document and update it to the correct status based on our review. Please keep in mind all participants will be receiving this message, so it will not be unlikely for your status to be “in review” for some time.
The Rack37 Platform provides the proprietary technology and services for businesses to liquidate their product via auction to other interested businesses who intend to resell the product.
Larger businesses, such as Sears, Target, Walmart, etc, have their own sites to liquidate their product.
Generally speaking, smaller to medium sized business are hosted under our umbrella marketplace called Rack37.
Since Rack37 facilitates B2B stock liquidation, you must have a registered account with us with complete KYC process along with GST. If your business is not registered in the GST, please review this link.
You must apply separately to each marketplace since each company has its own approval criteria. Please visit http://www.rack37.com for a full list of marketplaces Rack37.
Once you choose the marketplace you want to register on first, you can start the application process!
Video here (How to register with Rack37)
Per our terms of service, multiple emails associated with the same business are not allowed. However, we do realize that exceptions do occur, and if a company is authorized more than one bidding account, you are prohibited from bidding on the same lots. Such an act would be considered “agent bidding,” which is when anyone (such as friends, family, roommates, employees, online connections, etc) bids on an item with the intent to artificially increase its price or desirability. This is not allowed per our terms of service. Our security team will monitor the customers for compliance.
Not all marketplaces are open for Indian buyers. As with all marketplaces, you will need to create an account with the same email and password by clicking the “register/login” link in the top right.
Please refer to the list below:
All on-board brand list here
When bidding on lots, please keep in mind the following:
1) There may be restrictions listed on each auction page.
3) If the seller of merchandise on a lot that you win does not deem your documentation sufficient, they may request more or cancel the order.
4) As an Indian buyer, you are responsible for arranging your own shipping from all locations or we can provide the shipping facility to each buyer.
Rack37 provides a number of options for buyers who are interested in the services we provide. We have a specialized team devoted in making sure that our buyers have access to the auctions and product in which they are interested.
Once you are approved on a marketplace, you will receive emails alerting you to auctions that are opening and to auctions that are closing soon.
If you wish to cease receiving all marketing emails entirely, you have a number of options available to you to make them stop:
Rack37 requires that all users have a registered business that can provide valid resale documentation; we cannot accept a non-profit tax-exempt number or
This is because Rack37 facilitates in online business to business liquidation with the intent that the product be resold for profit. You are exempt from paying sales tax at the time of purchase because it will be collected when you resell the product.
It is because of this that we cannot accept non-profit organizations at this time.
If you are a business owner who is interested in liquidating their stock and would like to join the Rack37 platform, then you have come to the right place! Please visit our page and click “sign up.”
Yes, visitors can visit to our office locations Registered office or Corporate office.